Terms of Use

These Terms of Use apply to your access to and use of ooiuiou.com.

ooiuiou® is owned and operated by Shanghai Kuxiu Technology Co., Ltd.

By visiting, browsing, or using ooiuiou.com, you agree to these Terms of Use and the policies published on our website. If you do not agree with these Terms, please discontinue use of the website.

Using Our Website

You may use ooiuiou.com for lawful personal shopping and informational purposes.

You must not:

Use the website for fraudulent or unlawful activity
Attempt to gain unauthorized access to any part of the website
Interfere with the operation or security of the website
Introduce viruses, malicious code, or other harmful technology
Misuse promotional offers or discount systems
Use automated tools in a way that disrupts the website
Impersonate another person or provide false information

We may restrict access to the website where reasonably necessary to protect customers, our business, or our systems.

Product Information

ooiuiou® offers home and everyday-living products for spaces such as bedrooms, living rooms, kitchens, bathrooms, and workspaces.

We make reasonable efforts to present product information accurately, including:

Product descriptions
Dimensions
Materials
Colors
Features
Images
Prices

However, actual product appearance may vary slightly because of screen settings, lighting conditions, photography, material differences, or normal manufacturing variation.

We may update or correct product information when necessary.

Product Use and Care

Products purchased through ooiuiou.com should be used only for their intended purpose.

Please review any available instructions, warnings, size information, care guidance, or usage recommendations before using a product.

Where assembly or installation is required, follow the provided instructions carefully.

Do not continue using a product if it appears damaged or unsafe.

Website Content

We aim to keep the information on ooiuiou.com accurate and current.

However, we do not guarantee that every page, description, price, image, or other piece of information will always be completely error-free or continuously available.

We may update, correct, remove, or modify website content without prior notice.

Intellectual Property

Unless otherwise stated, content associated with ooiuiou®, including text, graphics, branding, logos, design elements, photographs, and original website content, may be protected by applicable intellectual-property laws.

You may not copy, reproduce, distribute, modify, publish, or commercially exploit protected content without appropriate permission.

Personal, non-commercial use of the website does not transfer ownership of any intellectual-property rights.

Third-Party Services

ooiuiou.com may use third-party services to support website functionality, including:

Shopify
Payment providers
Shipping providers
Analytics services
Marketing services
Customer-support tools
Other technology providers

Our website may also contain links to third-party websites or services.

Third-party platforms operate under their own terms and privacy practices. We are not responsible for the content, availability, policies, or actions of third parties that we do not control.

Account and Checkout Information

When providing information through the website, you are responsible for ensuring that the information is accurate and complete.

This may include:

Contact information
Shipping information
Billing information
Order details

You should not use payment information unless you are authorized to use the relevant payment method.

Website Availability

We may temporarily restrict, suspend, update, or modify parts of the website for reasons such as:

Maintenance
Security
Technical updates
System improvements
Service-provider interruptions

We do not guarantee that ooiuiou.com will always be available without interruption.

Disclaimer

ooiuiou.com and its website content are provided on an “as available” basis to the extent permitted by applicable law.

We make reasonable efforts to maintain accurate and reliable website information, but we do not guarantee uninterrupted access, complete accuracy, or freedom from technical errors.

Nothing in this section limits any legal rights that cannot lawfully be excluded.

Limitation of Liability

To the fullest extent permitted by applicable law, ooiuiou® and Shanghai Kuxiu Technology Co., Ltd. will not be liable for indirect, incidental, special, or consequential losses arising solely from use of the website.

Nothing in these Terms excludes or limits liability where such limitation is prohibited by applicable law.

Privacy

Our handling of personal information is described in our Privacy Policy.

By using the website, you acknowledge that personal information may be processed in accordance with that policy.

Purchases Through ooiuiou.com

Purchases made through ooiuiou.com are also subject to our Terms and Conditions, Shipping Policy, Return & Refund Policy, Payment & Security Policy, and other applicable store policies.

If there is a conflict between these Terms of Use and a policy that specifically governs a purchase, the more specific purchasing policy may apply to that issue.

Changes to These Terms

We may update these Terms of Use from time to time to reflect changes to our website, services, business operations, or applicable requirements.

Any revised Terms will be published on ooiuiou.com.

Your continued use of the website after an updated version is published means that the updated Terms will apply to your subsequent use of the website, subject to applicable law.

Contact Us

If you have questions about these Terms of Use or the operation of ooiuiou.com, contact us at:

Email: service@ooiuiou.com

Phone: +852 7965 544

Customer Service Hours: Monday–Saturday, 9:00 AM–6:00 PM EST.

We aim to respond to customer inquiries within 1–2 business days.

Business Information